AI and Organizational ChaosAs the echoes of Davos 2025 reverberate through the global business community, my LinkedIn feed has become a tapestry of insights and…Feb 6Feb 6
Supercharging AI and Growth: Game-Changing Strategies for Tech InnovatorsGenerally speaking, game-changing strategies aren’t unique or unheard of, on the contrary, they’re tried and tested. As I reflect on the…Oct 12, 2024Oct 12, 2024
Unlocking Growth Part 2: AI Empowering Organizational FunctionsDiscover the transformative power of AI in organizational functions as it enhances efficiency and revolutionizes decision-making.May 15, 2024May 15, 2024
Unlocking Growth Part 1: The Future of Automation and AIAt the recent #GTM24 conference, I had the privilege of sharing insights with industry leaders like John, VP of Marketing at WP Engine, in…May 10, 2024May 10, 2024
Product-Led AI: Marking the Before and After of Product-led GrowthToday marks a significant milestone as Databricks unveils DBRX, a large language model set to transform the landscape of product-led growth…Mar 28, 2024Mar 28, 2024
Applying Generative AI for Self-Service and Product-Led GrowthGenerative AI is all about content but, that’s just the beginning. Now we can deploy this technology for self-service and product-led…Jul 20, 2023Jul 20, 2023
How to leverage customer marketing and impact the revenue cycle meaningfully?Revenue projections and commits come in many shapes and sizes. From Opportunities sourced to won and from pipeline influenced to captured…Jan 25, 2022Jan 25, 2022
Getting Started with Digital Customer SuccessBuilding a digital-first customer success program isn’t just about automating high-frequency human tasks. Early versions of tech touch and…Jan 15, 2022Jan 15, 2022
Published inExperience StackWhy 2022 Is a Breakthrough Year for Digital Customer SuccessVirtual worlds became the new realityJan 11, 2022Jan 11, 2022
The First Experience GapThere is a lot of content online that covers how to build experiences for customer acquisition from websites and all sorts of landing…Jul 31, 2020Jul 31, 2020